What To Expect As A House Cleaning Client
At Osiris Cleaning we perform service a little different than our competition. When you contact us or we contact you, we’ll make sure to set some basic expectations. At first we will give you a quote with a ballpark range depending on the specifications of the projects.
We give a ballpark range because we bill by the hour and not the job. Other cleaners bill by the job and when they get to a point that they’ve realized they’ve under bid the project, they’re trying to walk out as quickly as possible while not finishing the job. Here at Osiris Cleaning we realize that you want the job done completely because there isn’t a price that you can put on cleanliness.
We realize that cost is always a decision factor, so we cap the price at the high figure of the ballpark price in the event that we end up going over budget.
Upon arrival for a house cleaning we will ask to be given a tour of the job site so we can determine the tools needed, set expectations, and see the house through your eyes. When we finish the house cleaning service we will allow you to perform a final walk through. In the event that you would like us to touch a thing or two up or we realize we missed a spot. This process is included in the service as part of our service guarantee.
What To Expect As A Commercial Client
At Osiris Cleaning we perform service a little more traditional with our commercial clients. When you contact us or we contact you, we’ll make sure to set some basic expectations such as scheduling an on site bid.
We pride ourselves at being unique within the commercial cleaning industry. What separates us from our competition is our ability to develop a relationship with our commercial clients. We are as invested in your business as you are because your success is our success. We may not be the least expensive commercial cleaning company out there, however we are the most accommodating and thoughtful commercial cleaners in the industry.
As a commercial client you will not only receive superior sanitation services from us, but we throw in some perks too. We will let you offer your employees our services for their house cleaning needs. What a better way to add value for your employees and your customers. When we contact you, be sure to ask us about our employee benefit program available for our commercial clients.
What we don’t do
Osiris Cleaning does a lot of things and we’ll even do things that aren’t part of our normal tasks if you ask, however there are some things that we will not do. We will not move your furniture, however we’re willing to slide it at your request and your liability. Our employees do a lot of moving around and if they hurt themselves while moving furniture, they’re out until they recover.
Another task we will not perform is wall cleaning. We’re willing to clean the walls around the faceplate and even hand wash your baseboards, however we are unwilling to scrub or clean your walls. The reason we insist on this is because it would be more cost effective for our customers to pay a painter to paint the walls instead of having us clean them with a magic eraser and a rag.
Lastly, we do not perform service in a house with biohazards such as blood, feces, or uncontained needles. We have been asked to to do this in the past and we have out of compassion for the client, however with employees the risk is too high to allow this now and in the future. There are normal areas where these things should be and not places such as bathtubs, ovens, walls and the like. I we walk into a house with these conditions, expect us to terminate service until the matter is handled by a company that specializes in those services.
What is included in your cleaning service?
This is a checklist list of the services we offer for our Move in and Move out cleaning services:
- Vacuum and sweep all floors
- Wipe down baseboards
- Scrub shower and bathtub
- Scrub toilets
- Clean sinks and countertops
- Clean kitchen appliances
- Dust everything
